The "Observations & Feedback Video Series" consists of six, 15-minute DVDs, a full color Leader's Guide and one Student Workbook.  It’s simple, straightforward delivery is easy to understand and simple to follow.

• Module 1: Observation Preparation—Strategies to Succeed
• Module 2: Observation Strategy—Seeing is Believing
• Module 3: Positive Feedback—Going Beyond Safes
• Module 4: Concern Feedback—No Negatives
• Module 5: Dealing With Resistance—Focus on Behavior
• Module 6: Observation Evaluation—Continuously Improving

This informative series provides specific overviews of each step in the observation and feedback process that can be utilized:

• to revitalize interest in conducting observations during monthly tailgate meetings;
• to generate more effective peer-to-peer dialog; and
• to increase the nature and quality of feedback from your checklists.