Safety Observation and Feedback

Donna Armstrong, Values Based Safety Coordinator, BSMART, Foster Wheeler (Houston)

Donna Armstrong is our Safety Champion at Foster Wheeler in Houston, Texas. Foster Wheeler, an engineering and construction company, began designing their BSMART (Behavioral Safety Management and Recognition Techniques) process in 2006 during a period of rapid expansion for the company. Donna has been invaluable to the company’s challenging implementation process from the start.

Nora Buchholz, Safety Manager for Western Energy at The Rosebud Mine, near Colstrip, Montana, is a true Safety Champion. Implementing the Values Based Safety Process at a large surface coal mine has proven to be both incredibly challenging and rewarding for Nora. The mine operates 24-hours a day, with four rotating shifts of employees.

by Jerry Pounds

In his blog “New Positive Reinforcement Strategies”, Jerry writes:

If you don’t have people skills, if you are a manager or supervisor who is perfectionistic, impatient, and thinks that employees should do what they are paid to do without any need for motivation or positive reinforcement, then you are among the 75% of managers who feel the same way. But, don’t feel that you are doomed to be at odds with all the management development initiatives and consultants that ask you to positively reinforce your employees for improvement, extra effort or outstanding achievement.

Mary Lee and Licia Lee are both Administrative Assistants at Devon Energy Gas Services in Bridgeport, Texas. Mary and Licia have both been integral in the development, continued maintenance, and improvement of the organization’s Values-Based Safety Process™ (VBSP) called S.A.F.E. (Safe Actions For Employees).