Quality Safety Edge: leaders in Behavior Based Safety and other Behavioral Management strategies

News and events about behavior-based safety, Quality Safety Edge and its clients Quality Safety Edge offers Behavior Based Safety Services Quality Safety Edge helps build safety leadership Quality Safety Edge knows how to build a positive safety culture with the values based safety approach Safety Champions -- advocates of behavioral safety make a difference for Quality Safety Edge's clients Articles and Presentations (many at the Behavioral Safety Now conference) on behavior based solutions to safety and performance Books and software to support implementation of behavior-based safety and serious incident prevention Safety observation software to help you manage the data from your safety process Training videos featuring Dr. Terry McSween with tips to help your safety process be successful Sign up for the Safety and Performance Edge newsletter Quality Safety Edge is a proud sponsor of the Behavioral Safety Now conference. QSE's Dr. Terry McSween serves as Conference Chair

Quality Safety Edge is proud of our fine team of professionals in behavior-based safety and performance management Quality Safety Edge's experience factor is illustrated by the list of clients who have benefitted from the Values Based Safety Approach. Read their success stories. Contact Quality Safety Edge today! We can help you realize your safety and performance opportunities

To find out how QSE can help your organization become a safer and more productive place, contact us by e-mail, or call us at (936) 588-1140, or toll free from within the U.S. at (877) 588-1140.

Comments or questions about the web site? Contact the webmaster.

Improving Your Safety
With a Behavioral Approach
(Reprinted from Hydrocarbon Processing)

Strategies for planning feedback in conjunction with the observation process (Table 6)

Terry E. McSween

If: Then: Considerations
Supervisors conduct the observations Should provide corrective feedback during observations Such feedback is an established part of job responsibilities
Employees conduct the observations Feedback should generally be provided to supervision*

May provide corrective feedback

 Difficult for new employees to correct more experienced employees

Unions sometimes resist employee participation in correcting other employees
Staff personnel conduct the observations Feedback should be provided to supervision* Staff personnel should not take line's responsibility for providing feedback

BACK TO TABLE OF CONTENTS NEXT SECTION


This article first appeared in Hydrocarbon Processing (August 1993) and is reproduced here with permission.