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Behavioral Safety from the
Consumer's Perspective

What are the defining features of a behavioral approach?

Grainne A. Matthews

Systematic

  • Specify the behaviors and results to be improved
  • Determine an objective way to measure those behaviors and results
  • Use principles of behavior to develop methods to change current performance
  • Implement these methods and evaluate their effectiveness

Data oriented

  • Use valid and reliable data to evaluate the effectiveness of change strategies
  • Measure performance objectively and accurately

Scientific problem solving

  • Define behavior precisely – “operationally define” or pinpoint
  • Experiment – conduct a “functional analysis” and rule out other variables
  • Consistently replicate findings under different circumstances

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This paper was originally presented at the Behavioral Safety Now 1998 conference.